FAQ

How long does an order take? Most in-stock items ship within 2–4 business days. Custom and made-to-order team gear usually ships within 7–14 business days after the order is placed. You will receive tracking when it ships.

Can I add a player name or number? Yes, on items that offer personalization. Enter the name/number in the product options at checkout, or contact us if you need help.

Do you ship, or is pickup available? We ship to most U.S. addresses. Local pickup in the Phoenix metro area is available on request — we will email you when your order is ready.

What if the size is wrong? Non-personalized items may be exchanged within 14 days if unused and tagged. Personalized items generally cannot be exchanged unless we made an error. Contact us and we will help.

How do we start a store for our team? Email us your team name, logo, colors, and a rough list of items. We will build the store and send you a preview link to share with parents and players.

Are these official team items? Yes. Each team collection is set up as that program’s official online store, with gear designed around their branding.

Who do I contact with order questions? Use the Contact page and include your order number. We typically reply within 1 business day.